Find Work

Your home for the best professional gigs. Find work that your passionate about while working as much or as little as you like.

CX Score
Empathy
Problem-Solving
Communication
Active Listening
Passion
  • Find Work
  • How to Join
  • requirements
  • opportunities
  • Register

How to Join

Take charge by starting your own business as an independent contractor.  Negotiate your agreements, work as much or as little as you like, when you like.  We’ll supply you with the opportunities, all you have to do is show up and deliver world-class results.

We plan to launch early 2022.  Complete the form below. 

We’ll contact you by email when we launch in your area.

There is an initial screening process to qualify you against our client requirements.  There is no cost to apply.  There may be fees payable directly to vendors for background/ criminal check.

Your contract period with Novel CX is subject to renewal terms every 6 months.

As a 1099 independent contractor, you’ll be required to complete a W9 form.

Once you make more than $600 in a given year, you’ll receive a 1099-MISC form by January 31 of the next year for tax purposes.

We offer standard and rush payments on compensation earned.  Presently, we do not offer paper checks, you must have a checking or savings account for an electronic deposit.

These gigs may be posted by Novel CX or by businesses directly.  Each opportunity will clearly outline the requirements and onboarding process.  You may work with as many as as few clients as you like, as an independent contractor you set your terms and schedule.

Training may take hours to weeks, depending on the depth of the role.  Each contracts terms are different from the attendance policy, compensation to duration.  We’re here to guide you through this process!

You may take calls, chats or both.  In the future, you may also be eligible for opportunities in your area!

Requirements

Qualifying to participate on the Novel CX platform if selected will require a background check.  It is also important to note that some clients may require a more comprehensive screening in order to qualify for an opportunity.

Background that could impact your eligibility:

  • Felony records
  • Several misdemeanors
  • Outstanding warrants.
  • Records involving theft, fraud, violent crimes where you’ve been found guilty, convicted, no contest/nolo contendere, or pending adjudication/ probation.

Today, we require a desktop computer or laptop that meets our minimum requirements. 

While it is possible to utilize the platform on a tablet or phone, we do not permit calls or chats through mobile devices.

  • Wired internet – no WiFi – with download of 10 Mbps and upload of 5 Mbps or faster.
  • 3 GHz processor with 4 GB of RAM running windows 10 or better.
  • Google Chrome or Safari running the latest update.
  • Single monitor capable of 1024 x 768 resolution.  We strongly recommend utilizing dual monitors with extended view.
  • USB headset – mono or stereo with noise cancellation.

You should be running the latest windows update with your firewall enabled.

Opportunities

We’re launching early 2020! Pre-register to be notified when we launch in your area!

  • Customer Service

  • Sales & Marketing

  • Social Media

  • Leadership & Support